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We have been impressed with Evie during when viewing a property and deciding whether to make an offer. We particularly liked how she got answers to our questions from the vendors and passed these back to us quickly. When viewing other properties, we have found that often our questions have not been answered. Having this additional information, made a material difference. A big thank you to Evie and the PL&J team

Excellent service from the Malvern office team.

PLJ provided well-research valuations of property nearby my home, and proposed a selling price that proved to be a base for interest and bidding in my home. They kept me well-informed throughout the viewing, bidding and conveyancing process, so the service was excellent, thank you.

I first chose Philip Laney & Jolly (PL &J) as an exclusive Agent to sell my property in Worcester this year because I've found James a trustworthy gentleman when I first met with him to discuss about my property; plus, I've also read many positive online reviews about PL&J. I am glad to share with all that PL & J is every bit as good as people have claimed. My property was sold (subject to contract) in just a few weeks after Marketing efforts and because the deal was linked to a Property Chain, Mel and James had to deal and follow up on multiple matters in the course of the next few months. Now I must make clear that I don't reside in the UK and all liaisons after the initial face-to-face meeting were done largely by email and/or WhatsApp. Being aboard and a demanding person by nature, I approached James and Mel quite frequently to keep myself abreasted with the latest development. And without failure, James or Mel would ALWAYS reply to me within ONE working day, offering updates and advices as and when necessary. They were always attentive, swift, professional, customer centric and took away the stress that could come from managing a property sale from overseas. It has been a pleasure to deal with them and I've paid the Agent fee with gratitude and a smile on my face because of the services I have received. James, Mel, it has been a pleasure to do business with you and I sincerely hope our path will cross in future. Best wishes and keep up the excellent work!

I cannot recommend PLJ enough !!! All of the staff have been amazing, friendly, responsive to calls and emails in a timely manner and a special big Thank You for Mel James, she has been diligent in chasing responses from the vendors lawyers and without her assistance, I believe my completion would have taken longer, she has been AMAZING! I would highly recommend this extremely friendly and professional agents to all my family and friends I would give more than a 5 star if I could

We recently sold our house in Worcester with Philip Laney & Jolly, and the whole process was absolutely smooth from start to finish. Everyone we dealt with was extremely helpful, friendly, and professional, making us feel supported at every stage. A very special thank you to Jacob Organ, who went above and beyond to guide us through the entire process. He was always available, offered excellent advice, and handled every detail with genuine care and expertise. Selling a house can be stressful, but with the PLJ team, it felt easy and well-organized from day one. They communicated clearly, kept us updated throughout, and were always happy to help with any question — big or small. You can truly tell that this is a team of experienced professionals who take great pride in their work and genuinely care about their clients. We’re so grateful for everything they’ve done and wouldn’t hesitate to recommend Philip Laney & Jolly to anyone looking to sell their home. They turned what could have been a stressful process into something smooth, positive, and even enjoyable. Sina Z.

The team were all amazing and incredibly helpful, really went above and beyond to help with selling my property. They were all very professional but also gave a personal touch at the same time, showing that they also really cared. Thank you everyone, Michelle C

Exceptional service! When I made an initial enquiry about selling my home, they swiftly responded and visited the property. Jacob was particularly helpful in sharing his market knowledge and giving me advice on setting a price. The property photographs, description, brochure and marketing materials that they produced were fantastic and eye catching! All of their preparation meant that when the property went on the market it quickly attracted serious interest and many viewing requests. I was impressed, and their communication throughout was perfect. They kept me continuously informed in regards to viewing bookings, feedback, offers and other properties in the area that I might be interested in buying. They were professional and proactive at all times, and made the whole process effortless. I highly recommend Philip Laney & Jolly.

Selling my buy-to-let flat with Philip Laney & Jolly was completely stress free from start to finish. The communication throughout was excellent – clear, fast and reliable. Mel, Jacob, and everyone involved were amazing to deal with, always professional and supportive. The whole process was smooth and efficient, and I felt fully informed at every stage. I couldn’t recommend them highly enough for anyone looking to sell their property.