James Wilson

Managing Director

James brings over 30 years of dedicated service in the property industry and has established himself as a seasoned professional in the field. His wealth of experience spans three decades, making him a trusted expert in the ever-evolving property market. James graduated from this historic city. His educational background provides a strong foundation for his career, enabling him to bring a unique perspective to his role as Director.

As the Director of Philip Laney and Jolly he plays a pivotal role in shaping the success of the company. His deep knowledge of the local property market, coupled with his extensive network and experience, allows him to provide invaluable insights to clients looking to buy, sell, or invest in property. James is known for his personal and friendly approach, always putting the needs of his clients first.

He understands that buying or selling a property can be a highly personal and emotional experience, and he takes the time to build relationships with clients to ensure their property journey is as smooth and stress-free as possible. His familiarity with the neighbourhood’s, communities, and market trends in the area enables him to provide tailored advice and solutions to his clients.

Mel Wilson

Managing Director

Mel brings over 30 years of dedicated experience to the world of estate agency. As a passionate and hardworking estate agent, she has established herself as a trusted figure in the Worcester community. Professional Background: Mel is not just an estate agent; she’s a director at Philip Laney and Jolly, a renowned name in the property industry.

Her impressive career is a testament to her unwavering commitment to clients and her profound knowledge of the local property market. Personalized Service: What sets Mel apart is her genuinely caring and friendly approach. She understands that buying or selling a property is a deeply personal endeavour, and she takes the time to connect with her clients on a personal level. Her dedication to providing a personalized service experience ensures that you’ll have a trustworthy advisor by your side. Local Expertise: With Mel you gain access to an estate agent with an in-depth understanding of Worcester’s property landscape.

Her local expertise is invaluable, whether you’re looking to find your dream home or maximize the value of your property. Independence Matters: As an independent property professional, Mel can offer unbiased advice tailored to your unique needs. She’s not bound by corporate constraints, allowing her to prioritize your best interests above all else. Mel is not just an estate agent; she’s a partner in your journey. Whether you’re a buyer or seller, her experience, personal touch, and local knowledge make her the ideal choice for all your property needs in Worcester.

Jacob Organ

Sales Manager

Jacob joined the family owned business in 2021 and brings with him a wealth of experience working locally throughout his career. Appointed as sales manager Jacob is renowned for helping clients find their dream homes. With an extensive background in the property industry, Jacob brings a wealth of knowledge and expertise to the table.

He is well-versed in the local property market, making him an invaluable asset to those looking to buy or sell in the Worcester area. Jacob’s commitment to providing a personalised and friendly service sets him apart. He takes the time to understand his clients’ unique needs and preferences, ensuring that every transaction is tailored to their satisfaction.

Whether you’re a first-time buyer or a seasoned investor, Jacob’s dedication to your property journey is unwavering. Beyond his professional pursuits, Jacob is an avid rowing enthusiast. This passion for rowing mirrors his approach to property – focused, disciplined, and driven to achieve the best results. Jacob’s dedication to excellence, coupled with his affiliation with Philip Laney & Jolly, one of Worcester’s leading estate agencies, makes him the ideal choice for all your property needs in the area.

Joe Small

Senior Sales Negotiator

Joe joined the team in 2024 and brings with him a wealth of local expertise and a genuine passion for helping clients achieve their property goals. In his role as senior sales negotiator Joe oversees a wide range of sales activity, from initial valuations and marketing strategies through to negotiating offers and supporting clients through to completion. His approachable style, combined with strong communication skills, ensures that every stage of the process is clear, professional, and stress-free for his clients.

With a solid background in the property industry, Joe has built an in-depth understanding of the Worcestershire and Malvern housing markets, giving his clients a valuable edge when making important decisions. He is highly regarded for his ability to match buyers with the right homes and to maximise the value of sales for sellers through careful negotiation and market insight.

Joe’s commitment to delivering a tailored service means he takes time to understand each client’s unique requirements, whether they are first-time buyers, upsizers, downsizers, or seasoned investors. His dedication, combined with his friendly and personable nature, has made him a trusted and respected figure within the team and among clients alike.

Caroline Hosking

Office Administrator

Caroline is an experienced office administrator with over 10 years at Philip Laney & Jolly. She ensures the smooth running of the office, managing property listings and administrative tasks with efficiency and professionalism. She provides a welcoming experience for clients whilst supporting the team. Outside of work, Caroline enjoys spending quality time with her family and friends, as well as countryside walks with her dog, Woody.

Daisy Dyson

Sales Administrator Apprentice

Daisy recently joined us as our part time sales administrator and has now become full time sales administrator apprentice following the completion of her A-levels at college, determined to learn lots and continue the good name of a most reliable estate agency in Worcester.  Throughout her time at college she has been focused, organised, hard-working and determined to achieve the best results she can. All of which have been reflected in her work in the office, carrying out administrative tasks with great attention to detail and adapting to a variety of needs clients’ may have whilst giving them her empathy and reassurance in times where it is needed. She has lived in Worcester all her life and knows the area well, with experience in the retail industry building her customer service and communication skills. Friendly and approachable, Daisy is office based and will be pleased to help buyers and sellers with their journey in finding their new home whilst she builds her skills as part of Philip Laney & Jolly. She is committed to assisting clients’ to the best of her ability, ensuring their requirements are fully considered, and making searching for a new home a smooth process.

Gill Waidson

Viewing Agent

Gill has years of experience in office management and working as a PA, but wanted a change of direction and as someone who loves all things property and being a real people person, being a Viewings Agent certainly ticked all the boxes. She has been with us for a year now and her experience and knowledge of local properties has certainly grown. Her ability to connect with everyone has made her a real asset to the company in carrying out viewings and giving potential buyers the time to view without pressure.

Outside of work she enjoys spending time with family, walking her dog Flick, meeting up with friends and has recently re-joined the gym.

Jo Mezzone

Mortgage, Later Life Lending & Protection Specialist

Jo is Managing Director of Whiteoak Mortgages, who work in partnership with Philip Laney & Jolly to support clients with expert advice across all areas of Mortgage and Protection. With many years of experience and a passion for helping people achieve their property goals, Jo is widely recognised as one of the most trusted and respected advisers in the region.

Based in Worcestershire, Jo is the only adviser in the area – alongside her husband Steve – to have been awarded Top Rated Adviser status by VouchedFor for six consecutive years, a prestigious and rare achievement that reflects her commitment to exceptional client care.

Jo provides clear, friendly, and tailored advice whether you’re a first-time buyer, moving home, looking to remortgage, or seeking the right protection for your family or finances. She is also fully qualified in the specialist area of Later Life Lending, including Equity Release, allowing her to offer a complete spectrum of advice for clients at every life stage. Her expertise also extends to Buy to Let mortgages.

In recognition of her dedication, Jo was named Protection Adviser of the Year at the Financial Adviser Women’s Recognition Awards – a testament to the care and service she provides to clients across the country.

Approachable, experienced and deeply knowledgeable, Jo is proud to work alongside the Philip Laney & Jolly team to ensure every client receives expert, honest advice and ongoing support throughout their property journey.

If you’d like to speak to Jo about your mortgage or protection needs, you can get in touch here.

Important information

Your home may be repossessed if you do not keep up repayments on your mortgage.

There may be a fee for mortgage advice. The actual amount you pay will depend upon your circumstances. The fee is up to 1%, but a typical fee is 0.3% of the amount borrowed.

 

Evie Roberts

Sales Administrator Apprentice

Evie Roberts has joined Philip Laney & Jolly as a Sales Administrator Apprentice, bringing with her a wealth of experience from the customer service industry. Her customer-first approach is at the heart of everything she does, consistently prioritising the needs and satisfaction of those she works with. Friendly, approachable, and genuinely caring, Evie builds trust with ease and is always ready to offer a listening ear and helpful advice.

Having lived in Worcestershire her entire life, Evie has an in-depth understanding of the city and its surrounding areas – a valuable asset when supporting buyers and sellers alike. Her local insight, combined with her organised, attentive nature, makes her well-suited to the fast-paced and detail-driven world of property sales.

Evie is passionate about helping people and is excited to begin her journey in estate agency, developing her skills and growing with the team at Philip Laney & Jolly.

Matt Waidson

Professional Photographer/Residential Sales Consultant

Matt Waidson is an accomplished property photographer and residential sales consultant with Philip Laney & Jolly, combining his passion for visual storytelling with his strong background in estate agency. Originally the founder of Shire Photography, Matt built a reputation for delivering exceptional property and lifestyle imagery before joining Philip Laney & Jolly, where his expertise now forms a key part of the company’s marketing and client service offering.

With many years spent working in the property industry, Matt has a deep understanding of what vendors, buyers, and agents need from professional photography. He knows that a successful set of images does more than document a home—it conveys its atmosphere, lifestyle potential, and unique character. His work consistently strikes the balance between technical precision and emotional impact, ensuring every room is presented at its absolute best.

Matt’s photography highlights natural light, composition, and detail, helping homes feel inviting, spacious, and aspirational. From elegant interiors to sweeping exterior views, he has an instinct for capturing what makes a property special, whether it’s a cosy city apartment or a grand countryside residence.

What sets Matt apart is his dual perspective: as both a property consultant and photographer, he understands the entire sales journey. He recognises the importance of first impressions online, the expectations of modern buyers, and the competitive nature of today’s market. This means his work is never just about beautiful images—it’s about producing a marketing asset that generates viewings, increases interest, and supports the sales process from start to finish.

Clients value Matt not only for his technical ability but also for his approachable, friendly, and professional manner. He is known for being reliable, flexible, and committed to achieving the very best outcome for every property he works with. His tailored approach ensures that each home’s individuality shines through, helping sellers feel confident that their property is being showcased to its full potential.

By combining the strength of Philip Laney & Jolly’s estate agency expertise with his own specialist photography skills, Matt delivers a complete visual marketing service that elevates listings and enhances results.