James Wilson

Managing Director

James brings over 30 years of dedicated service in the property industry and has established himself as a seasoned professional in the field. His wealth of experience spans three decades, making him a trusted expert in the ever-evolving property market. James graduated from this historic city. His educational background provides a strong foundation for his career, enabling him to bring a unique perspective to his role as Director.

As the Director of Philip Laney and Jolly he plays a pivotal role in shaping the success of the company. His deep knowledge of the local property market, coupled with his extensive network and experience, allows him to provide invaluable insights to clients looking to buy, sell, or invest in property. James is known for his personal and friendly approach, always putting the needs of his clients first.

He understands that buying or selling a property can be a highly personal and emotional experience, and he takes the time to build relationships with clients to ensure their property journey is as smooth and stress-free as possible. His familiarity with the neighbourhood’s, communities, and market trends in the area enables him to provide tailored advice and solutions to his clients.

Mel Wilson

Managing Director

Mel brings over 30 years of dedicated experience to the world of estate agency. As a passionate and hardworking estate agent, she has established herself as a trusted figure in the Worcester community. Professional Background: Mel is not just an estate agent; she’s a director at Philip Laney and Jolly, a renowned name in the property industry.

Her impressive career is a testament to her unwavering commitment to clients and her profound knowledge of the local property market. Personalized Service: What sets Mel apart is her genuinely caring and friendly approach. She understands that buying or selling a property is a deeply personal endeavour, and she takes the time to connect with her clients on a personal level. Her dedication to providing a personalized service experience ensures that you’ll have a trustworthy advisor by your side. Local Expertise: With Mel you gain access to an estate agent with an in-depth understanding of Worcester’s property landscape.

Her local expertise is invaluable, whether you’re looking to find your dream home or maximize the value of your property. Independence Matters: As an independent property professional, Mel can offer unbiased advice tailored to your unique needs. She’s not bound by corporate constraints, allowing her to prioritize your best interests above all else. Mel is not just an estate agent; she’s a partner in your journey. Whether you’re a buyer or seller, her experience, personal touch, and local knowledge make her the ideal choice for all your property needs in Worcester.

Jacob Organ

Sales Manager

Jacob joined the family owned business in 2021 and brings with him a wealth of experience working locally throughout his career. Appointed as sales manager Jacob is renowned for helping clients find their dream homes. With an extensive background in the property industry, Jacob brings a wealth of knowledge and expertise to the table.

He is well-versed in the local property market, making him an invaluable asset to those looking to buy or sell in the Worcester area. Jacob’s commitment to providing a personalised and friendly service sets him apart. He takes the time to understand his clients’ unique needs and preferences, ensuring that every transaction is tailored to their satisfaction.

Whether you’re a first-time buyer or a seasoned investor, Jacob’s dedication to your property journey is unwavering. Beyond his professional pursuits, Jacob is an avid rowing enthusiast. This passion for rowing mirrors his approach to property – focused, disciplined, and driven to achieve the best results. Jacob’s dedication to excellence, coupled with his affiliation with Philip Laney & Jolly, one of Worcester’s leading estate agencies, makes him the ideal choice for all your property needs in the area.

Joe Small

Sales Negotiator

Joe joined the team in 2024 and brings a wealth of local expertise and a passion for helping clients achieve their property goals. Joe is known for assisting clients in buying and selling properties, ensuring that each transaction is handled with care and professionalism. With a solid background in the property industry, Joe has an in-depth understanding of the local market, making them a key asset to those looking to make informed decisions in the Malvern area.

Joe’s commitment to providing a personalized and approachable service ensures that each client’s unique needs are met, making every experience tailored to their satisfaction. Whether you’re a first-time buyer or an experienced investor, Joe’s dedication to achieving the best possible outcomes is unwavering.

Paige Jones

Sales Negotiator

Paige is a confident, people-focused professional with a BSc (Hons) in Psychology and over 12 years of experience in sales and customer service across the hospitality, retail, and automotive industries. Her career has equipped her with a deep understanding of customer behaviour, effective communication, and the ability to build strong, lasting relationships — all essential qualities for an accomplished Sales Negotiator. In addition to Paige’s sales background, she successfully qualified as a Primary Teacher from the University of Worcester. For the last five years she has worked across various schools around Worcestershire, where she has learnt a lot about the surrounding communities and neighbourhoods, most notably in Malvern and Worcester. With this profession, she has developed a high level of organisation, adaptability, and problem-solving skills. She is able to manage a wide range of personalities and situations with empathy, patience, and professionalism, and brings a calm, reassuring presence to fast-paced environments. Paige has consistently thrived within this fast-paced environment. Whether handling complex queries, guiding you through the sales process, or negotiating outcomes that meet everyone’s needs. Paige approaches her work and each interaction with clarity, warmth, and focus. With a passion for property, an eye for detail, and a drive to deliver results, Paige is excited to work with you on your sales journey, as part of the team at Philip Laney & Jolly.

Caroline Hosking

Office Administrator

Caroline is an experienced office administrator with over 10 years at Philip Laney & Jolly. She ensures the smooth running of the office, managing property listings and administrative tasks with efficiency and professionalism. She provides a welcoming experience for clients whilst supporting the team. Outside of work, Caroline enjoys spending quality time with her family and friends, as well as countryside walks with her dog, Woody.